Turning your good intentions into clarity, alignment and momentum.

Macaulay Consulting helps health and human sector teams and organisations to get clear and aligned on purpose and build cultures where people and ideas can flourish.


Caroline Macaulay brings several decades of frontline health experience and strategy and improvement work to organisations navigating change. She is a facilitator, strategist and workplace culture building practitioner who works across Queensland and beyond.

Every engagement is scoped to what is actually needed. From a single planning session to a multi-month program, the work is always grounded in the complexity of health and human sector organisations.

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"The best facilitation I've witnessed — so genuine."

Workshop Participant — Social Policy Team Planning Day, Queensland Health

What a well-facilitated process looks like

1

Stakeholders who inform the future together

Strategic planning processes that are inclusive, enabling diverse and important perspectives to be heard, shaping future directions in a rapidly changing world.

2

Services designed with and for end-users

Co-design processes that bring together stakeholders with lived experience to shape services that meet the needs of those who will use them.

3

Evidence that informs decisions

Qualitative research that captures what the numbers alone miss — the stories, patterns and insights that drive better choices.

4

A team that wants to come to work

Culture-building experiences that give teams a shared language and practical tools to build environments where people feel aligned, connected and energised.

What Macaulay Consulting does

Scoped to your needs. Designed around your context. Seven core areas of practice.

01

Strategy & Planning

Strategic planning facilitation with boards, leadership teams, workforces, partners and other key stakeholders. Purpose, priorities and plans that are constructed with robust research and engaging processes.

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02

More Joy at Work

Team culture building program that helps teams name how they want to feel at work and build the practical agreements to get there.

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03

Culture

Structured team culture work drawing on emotional culture research, neuro-leadership and psychological safety practice.

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04

Co-design

Human-centred design processes that build solutions grounded in the real experience of service users, staff and communities.

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05

Facilitation

Workshop and event facilitation that creates genuine engagement and produces outcomes people remember and act on.

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06

Research

Qualitative research that captures what quantitative data alone cannot — and helps decision-makers act on meaningful insights, rather than guess work.

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07

Child and Youth Work

Specialist facilitation, co-design and engagement with children, young people and the organisations that serve them.

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Organisations Caroline has worked with

Ready to start a conversation?

Every engagement begins with a no-obligation conversation. Discuss with Caroline what you're working on and she'll tell you whether she can help.